Ford

2016 Ford Escape

CRM Mitchell1 2022-12-21T23:00:58+00:00

Mileage

101,700

Service Date

12/20/2022

Services Performed

• Rear brakes at 4.5mm
• -Remove front brake rotors, machine, reinstall front brake rotors. Replace front brake pad linings. Check front brake disc rotor condition. Clean and lubricate brake calipers and slide mechanisms. Road test vehicle.

 

STACY K. gave our service a 5 star review on 12/20/2022

2016 Ford Escape CRM Mitchell1 2022-12-21T23:00:58+00:00

2015 Ford F-150

CRM Mitchell1 2022-11-19T23:00:16+00:00

Mileage

70,735

Service Date

11/17/2022

Services Performed

• -Found Front Brakes at 2mm. minimum thickness is 32.0mm. LF 33.2mm RF 33.7mm. Rotors will be at or below Minimum thickness after machined. Recommend new rotors & brake pads -FRONT BRAKE PADS AND ROTORS – Removed & Replaced – Front,Both – [Includes: Repack Wheel Bearings (where applicable) and replace Pads (if necessary). DOES NOT include refinishing.]
• PERFORMED FRONT WHEEL ALIGNMENT. ADJUST TO FACTORY SPECIFICATIONS. TEST DROVE VEHICLE TO VERIFY ALIGNMENT.
• HAZARDOUS WASTE DISPOSAL (OIL AND FILTER)
• Lubricated and checked chassis. Changed oil and oil filter. Checked air filter and breather filter. Checked all fluid levels and tire pressures. Performed basic safety inspection. Road tested vehicle.
• Inspected front brakes pads & rotors as well as rear brake pads and rotors or shoes and drums for brake condition & measurements. Inspected entire system for leaks. Lining remaining is: Front (NEW) Rear (5-6MM)
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• Hooked up BG Brake fluid machine to brake fluid reservoir. Performed brake fluid exchange using BG DOT 4 brake fluid. Verified condition of brake fluid once service is performed. Verified braking system has no air in system.
• HAZARDOUS WASTE

 

DIANNE L. gave our service a 5 star review on 11/18/2022

2015 Ford F-150 CRM Mitchell1 2022-11-19T23:00:16+00:00

2005 Ford Pickup

CRM Mitchell1 2022-10-15T22:01:41+00:00

Mileage

186,560

Service Date

10/14/2022

Services Performed

• CHECK CONTROL ARM. CUSTOMER HAS PASSENGER UPPER ARM. CHECK BALL JOINTS ALSO
• CHECK GRINDING NOISE WHEN STOPPING
• REAR SLIDING WINDOW, MOTOR ONLY WORKS IF YOU HIT THE MOTOR AND PRESS THE SWITCH AT THE SAME TIME
• DRIVERS MIRROR IS CRACKED
• DRIVERS SIDE DOOR MAKES CHATTER NOISE INSIDE THE DOOR WHEN GOING OVER BUMPS OR DIRT, LIKE DOOR IS NOT COMPLETELY CLOSED
• VEHICLE HAS ROUGH IDLE
• CHECK BRAKE FLUID CONDITION
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• CONTROL ARM – Remove & Replace – F150,RWD Lower,One Side – [DOES NOT include alignment.]
• PERFORMED FRONT WHEEL ALIGNMENT. ADJUST TO FACTORY SPECIFICATIONS. TEST DROVE VEHICLE TO VERIFY ALIGNMENT.
• Hooked up BG Brake fluid machine to brake fluid reservoir. Performed brake fluid exchange using BG DOT 4 brake fluid. Verified condition of brake fluid once service is performed. Verified braking system has no air in system.
• HAZARDOUS WASTE
• DOOR MIRROR – Remove & Replace – Power Mirror,Each – [DOES NOT include refinishing (where applicable).]

 

LANE S. gave our service a 5 star review on 10/14/2022

2005 Ford Pickup CRM Mitchell1 2022-10-15T22:01:41+00:00

2011 Ford Pickup

CRM Mitchell1 2022-08-14T21:59:14+00:00

Mileage

118,473

Service Date

8/12/2022

Services Performed

• DIAGNOSED AND REPLACED RIGHT REAR DOOR HARNESS
• REMOVE FRONT BUMP STOPS TO GET SENT OUT TO BE REBUILT
• REMOVE AND INSTALL FRONT BUMP STOPS FOR REBUILD
• REPAIR AND PAINT LEFT REAR CORNER OF BED AND REAR BUMPER, PAINT AND BLEND DRIVERS DOOR, PAINT ROOF, PAINT FENDER FLAIRS.
• DETAIL

 

CODY M. gave our service a 5 star review on 8/13/2022

2011 Ford Pickup CRM Mitchell1 2022-08-14T21:59:14+00:00

2006 Ford Pickup

CRM Mitchell1 2022-08-06T22:01:53+00:00

Mileage

148,038

Service Date

8/5/2022

Services Performed

• CUSTOMER SAYS REAR OF VEHICLE FEELS LIKE IT IS LOCKING UP AND HOPPING AROUND. CHECK AND ADVISE
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• fuel

 

TOM H. gave our service a 5 star review on 8/5/2022

2006 Ford Pickup CRM Mitchell1 2022-08-06T22:01:53+00:00

2006 Ford Pickup

CRM Mitchell1 2022-04-29T22:02:18+00:00

Mileage

150,148

Service Date

4/28/2022

Services Performed

• HAZARDOUS WASTE DISPOSAL (OIL AND FILTER)
• Lubricated and checked chassis. Changed oil and oil filter. Checked air filter and breather filter. Checked all fluid levels and tire pressures. Performed basic safety inspection. Road tested vehicle.
• Inspected front brakes pads & rotors as well as rear brake pads and rotors or shoes and drums for brake condition & measurements. Inspected entire system for leaks. Lining remaining is: Front (6MM) Rear (NEW)
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• DUPLICATED ISSUE ONCE ON TEST DRIVE. BLINKERS DID NOT ACT UP WHILE AT THE SHOP.
• GOT LEFT REAR DOOR OPEN. REMOVED PANEL TO ACCESS AND INSPECT. FOUND REAR DOOR LATCH ASSEMBLY CABLES ARE BAD. TWO CABLES ARE APART OF DOOR LATCH ASSEMBLY. RECOMMEND REPLACING LEFT REAR DOOR LATCH ASSEMBLY -LEFT REAR DOOR LATCH/CABLE ASSEMBLY – REMOVED & REPLACED
• REMOVED DOOR PANEL. FOUND LOOSE BOLTS IN BOTTOM OF THE DOOR. FOUND WINDOW NOT CONNECTED TO THE WINDOW REGULATOR. FOUND WINDOW STUCK IN UP POSITION DUE TO WINDOW VISOR. REMOVED WINDOW VISOR TO GET WINDOW DOWN. VERIFIED MOTOR WORKS. RECONNECTED WINDOW TO WINDOW REGULATOR. WINDOW ROLLS UP AND DOWN AS IT SHOULD. WINDOW DOES NOT WORK FROM PASSENGER SIDE, NEEDS PASSENGER SIDE WINDOW SWITCH TO WORK FROM PASSENGER DOOR. CUSTOMER DECLINED PASSENGER WINDOW SWITCH AT THIS TIME.
• QUOTED CUSTOMER ON TIRES
• DID NOT DUPLICATE SHOCKS SQUEAKING. DID FIND FRONT SWAY BAR END LINK BUSHINGS HAVE DISINTEGRATED AND ARE MISSING. RECOMMEND REPLACING BOTH FRONT SWAY BAR END LINKS. -FRONT SWAY BAR END LINKS – REMOVED & REPLACED
• FUEL TANK FILLER PIPE HOUSING – Removed & Replaced – F150
• -Replace rear brake pads and replace rear brake rotors. Clean and lubricate brake calipers and slide mechanisms. Road test vehicle.
• Check for driveshaft clunk. Verified concern. Drive shaft slip yoke boot clamps missing. Ford makes a driveshaft lube kit with new clamps for this issue. -Performed driveshaft lube on slip yolk. Also found driveshaft clocked wrong. Clocked driveshaft correctly
• REPLACED T AND UNCLOGGED LINE AND WIPERS WORK NOW.

 

TIM S. gave our service a 5 star review on 4/28/2022

2006 Ford Pickup CRM Mitchell1 2022-04-29T22:02:18+00:00

2008 Ford Pickup

CRM Mitchell1 2022-03-31T22:00:48+00:00

Mileage

179,303

Service Date

3/29/2022

Services Performed

• -DRIVE BELT – Removed & Replaced – F150,V8 – [Includes: Serpentine and V-Belt type Belt(s).]
• Hooked up BG Brake fluid machine to brake fluid reservoir. Performed brake fluid exchange using BG DOT 4 brake fluid. Verified condition of brake fluid once service is performed. Verified braking system has no air in system.
• HAZARDOUS WASTE

 

SUSAN S. gave our service a 5 star review on 3/30/2022

2008 Ford Pickup CRM Mitchell1 2022-03-31T22:00:48+00:00

2007 Ford Mustang

CRM Mitchell1 2022-03-18T22:09:22+00:00

Mileage

130,630

Service Date

3/16/2022

Services Performed

• CUSTOMER SAYS VEHICLE HAS RATTLES, INSPECT AND ADVISE ON REPAIRS
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• -ON INSPECTION FOUND BOTH FRONT LOWER CONTROL ARMS BUSHINGS WITH SEVERE PLAY AND BALL JOINTS WITH SEVERE PLAY. ALSO FOUND BOTH INNER TIE ROD ENDS WITH SEVERE PLAY. RECOMMEND REPLACING BOTH FRONT BOTH CONTROL ARMS AND BOTH INNER TIE ROD ENDS -LEFT & RIGHT FRONT LOWER CONTROL ARMS – Removed & Replaced – Lower,Both – [DOES NOT include alignment.] -INNER TIE RODE ENDS – LEFT & RIGHT
• PERFORMED FRONT WHEEL ALIGNMENT. ADJUST TO FACTORY SPECIFICATIONS. TEST DROVE VEHICLE TO VERIFY ALIGNMENT.
• -TRANSMISSION OIL PAN FILTER – Removed transmission pan, removed and replaced transmission filter. Transmission pan did have metal on magnetic. Reinstalled transmission pan. Added new fluid with BG transmission conditioner
• HAZARDOUS WASTE DISPOSAL (TRANSMISSION FLUID)
• RESTORE HEADLIGHTS
• -OIL PRESSURE SENDER SWITCH – Removed & Replaced

 

KIM O. gave our service a 5 star review on 3/17/2022

2007 Ford Mustang CRM Mitchell1 2022-03-18T22:09:22+00:00

2007 Ford Escape

CRM Mitchell1 2022-02-05T23:01:59+00:00

Mileage

103,724

Service Date

2/4/2022

Services Performed

• PERFORMED FUEL INDUCTION SERVICE WITH 3 PART BG ENGINE DECARBON KIT. CLEANED THROTTLE BODY & MASS AIR FLOW METER. PERFORMED THROTTLE RELEARN, IF APPLICABLE.
• Hooked up BG Brake fluid machine to brake fluid reservoir. Performed brake fluid exchange using BG DOT 4 brake fluid. Verified condition of brake fluid once service is performed. Verified braking system has no air in system.
• HAZARDOUS WASTE
• SOFTWARE UPDATE

 

ASH D. gave our service a 5 star review on 2/4/2022

2007 Ford Escape CRM Mitchell1 2022-02-05T23:01:59+00:00

2005 Ford Pickup

CRM Mitchell1 2022-01-28T23:03:50+00:00

Mileage

176,967

Service Date

1/27/2022

Services Performed

• Check engine light on. Found Code p0430 cat efficiency bank 2 below threshold. Checked spark plugs, small misfires known to set catalytic codes and damage catalytic converter. Found plugs to be extremely worn and aftermarket. Recommend replacing spark plug -SPARK PLUGS – REMOVED & REPLACED -CATALYTIC CONVERTER CODE MAY RETURN IF CATALYTIC CONVERTER IS NO OPERATING EFFICIENTLY BUT SPARK PLUGS HAD TO BE REPLACED FIRST. iF P0430 CODE RETURNS, WILL NEED DIAGNOSTICS. -WHILE REPLACING SPARK PLUGS, FOUND PCV HOSE BROKEN IN HALF UNDER FOAM SHEAVING. RECOMMEND REPLACING PCV HOSE.
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• PERFORMED FUEL INDUCTION SERVICE WITH 3 PART BG ENGINE DECARBON KIT. CLEANED THROTTLE BODY & MASS AIR FLOW METER. PERFORMED THROTTLE RELEARN, IF APPLICABLE.
• -TRANSMISSION OIL PAN & GASKET – Removed & Replaced – F150 -Removed transmission oil pan, replaced transmission filter and transmission oil pan gasket. Reinstalled transmission pan. Added new fluid.
• HAZARDOUS WASTE DISPOSAL (TRANSMISSION FLUID)
• -LEFT LOWER BALL JOINT – Removed & Replaced – F150,RWD Lower,One Side,w/Steering Knuckle Removal – [DOES NOT include alignment.] -RECOMMEND ALIGNMENT AFTER BALL JOINT REPLACEMENT
• PERFORMED FRONT WHEEL ALIGNMENT. ADJUST TO FACTORY SPECIFICATIONS. TEST DROVE VEHICLE TO VERIFY ALIGNMENT.

 

LANE S. gave our service a 5 star review on 1/27/2022

2005 Ford Pickup CRM Mitchell1 2022-01-28T23:03:50+00:00