2012 Cadillac SRX
Mileage
137,008
Service Date
7/11/2024
Services Performed
- VERIFIED VEHICLE HAS NO POWER. WAS ABLE TO JUMP START VEHICLE TO GET INTO SERVICE BAY. CHARGED BATTERY ON CHARGER OVER NIGHT. VEHICLE STARTED IN THE MORNING AS IT SHOULD. BATTERY IS NOT AN AGM BATTERY AND THIS VEHICLE REQUIRES AGM BATTERY. ADVISED CUSTOMER THAT BATTERY SHOULD BE AN AGM BATTERY. ADVISED CUSTOMER THAT BATTERY IS COMPROMISED SINCE IT WAS FULLY DECHARGED. RECOMMEND CUSTOMER GETTING CORRECT AGM BATTERY FOR VEHICLE.ON TEST DRIVE NOTICED ALTERATOR WHINE. TESTED ALTERNATOR OUTPUT. ALTERNATOR OUTPUT WITH ALL LOADS ON IS 12.02 VOLTS WHICH IS LOW, SHOULD BE 13.5-14 VOLTS. AC RIPPLE OF ALTERNATOR WAS AT 1 VOLT, MAX SPEC IS .5 VOLTS. WHEN REVING MAX VOLTAGE ALTERNATOR CHARGES IS 12.9 VOLTS, SHOULD BE 13.5-14 VOLTS. ALTERNATOR IS NOT CHARGING AS IT SHOULD. -ALTERNATOR – REMOVED & REPLACED – LEARNED ALTERNATOR TO VEHICLE. -CUSTOMER WENT AND GOT CORRECT AGM BATTERY FOR VEHICLE. REMOVED & INSTALLED CUSTOMER PROVIDED BATTERY.
- FULL DIGITAL INSPECTION
- FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
- INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
- RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
- WHEEL LOCK KEY LOCATION_________________________________
- CHECK AND ADJUSTED TIRE PRESSURE AS PER DOOR PLACARD.
MIKE K. gave our service a 5 star review on 7/12/2024
