Honda

2016 Honda Pilot

CRM Mitchell1 2023-04-07T22:00:43+00:00

Mileage

145,545

Service Date

4/6/2023

Services Performed

• HAZARDOUS WASTE DISPOSAL (OIL AND FILTER)
• Lubricated and checked chassis. Changed oil and oil filter. Checked air filter and breather filter. Checked all fluid levels and tire pressures. Performed basic safety inspection. Road tested vehicle.
• Inspected front brakes pads & rotors as well as rear brake pads and rotors or shoes and drums for brake condition & measurements. Inspected entire system for leaks. Lining remaining is: Front (NEW) Rear (5.5MM)
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• CHECK AND ADJUSTED TIRE PRESSURE AS PER DOOR PLACARD.
• -Removed front brake rotors, machined, reinstalled front brake rotors. Removed & replaced front brake pads. Cleaned and lubricated brake calipers and slide mechanisms. Road test vehicle.
• Hooked up BG Brake fluid machine to brake fluid reservoir. Performed brake fluid exchange using BG DOT 4 brake fluid. Verified condition of brake fluid once service is performed. Verified braking system has no air in system.
• HAZARDOUS WASTE

 

DIRK O. gave our service a 5 star review on 4/6/2023

2016 Honda Pilot CRM Mitchell1 2023-04-07T22:00:43+00:00

2016 Honda Pilot

CRM Mitchell1 2023-02-02T23:00:30+00:00

Mileage

137,357

Service Date

2/1/2023

Services Performed

• Check engine lamp on. Verified complaint. Scanned 2 separate faults/problems. P0430 and P0328. Fault P0430 Bank 2 Catalyst Below Efficiency. A/F sensor working correctly, O2 sensor ranges good, fuel trims good. No exhaust leaks. There is a TSB to updated PCM for P0430 and 4 other codes but you can see voltage drop on bank 2 O2 sensor. Test and diagnosed failed bank 2 Catalyst. Need to replace then retest. Also recommend PCM updates. Fault P0328 for Knock sensors. They are under intake and needs disassembly. Most likely failed knock sensors. May need sub harness. Will need fuel injection seal kit for GDI injectors as injectors have to be removed to replace knock sensors. -Recommend knock sensors and sub harness for knock sensors. Recommend spark plugs with repair as intake manifold has to be removed to do spark plugs and knock sensors. Vehicle is also due for valve adjustment. Recommend valve adjustment as intake manifold has to be removed to perform valve adjustment. -Recommend starting with performing software update for p0430 code. Does not guarantee to fix code but per TSB this is where we need to start. -BOTH KNOCK SENSORS AND SUB HARNESS FOR KNOCK SENSORS – REMOVED & REPLACED -PERFORMED VALVE ADJUST ON BOTH BANKS, INTAKE & EXHAUST PER MANUFACTURER SPECIFICATIONS -SPARK PLUGS – REMOVED & REPLACED -VALVE COVER GASKETS WITH SPARK PLUG TUBE SEALS – REMOVED & REPLACED -REQUIRED REMOVING INTAKE MANIFOLD – REPLACED UPPER AND LOWER INTAKE GASKETS
• SOFTWARE UPDATE

 

DIRK O. gave our service a 5 star review on 2/1/2023

2016 Honda Pilot CRM Mitchell1 2023-02-02T23:00:30+00:00

2015 Honda Civic

CRM Mitchell1 2022-11-17T23:01:32+00:00

Mileage

75,961

Service Date

11/16/2022

Services Performed

• -Remove front brake rotors, machine, reinstall front brake rotors. Replace front brake pad linings. Check front brake disc rotor condition. Clean and lubricate brake calipers and slide mechanisms. Road test vehicle.
• HAZARDOUS WASTE DISPOSAL (OIL AND FILTER)
• Lubricated and checked chassis. Changed oil and oil filter. Checked air filter and breather filter. Checked all fluid levels and tire pressures. Performed basic safety inspection. Road tested vehicle.
• Inspected front brakes pads & rotors as well as rear brake pads and rotors or shoes and drums for brake condition & measurements. Inspected entire system for leaks. Lining remaining is: Front (NEW) Rear (4MM SHOE)
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________

 

DON I. gave our service a 5 star review on 11/16/2022

2015 Honda Civic CRM Mitchell1 2022-11-17T23:01:32+00:00

2016 Honda Accord

CRM Mitchell1 2022-11-08T23:00:30+00:00

Mileage

82,714

Service Date

11/7/2022

Services Performed

• Inspected front brakes pads & rotors as well as rear brake pads and rotors or shoes and drums for brake condition & measurements. Inspected entire system for leaks. Lining remaining is: Front (8mm) Rear (4mm)

 

ANGIE A. gave our service a 5 star review on 11/7/2022

2016 Honda Accord CRM Mitchell1 2022-11-08T23:00:30+00:00

2022 Honda Accord

CRM Mitchell1 2022-10-08T22:00:40+00:00

Mileage

4,031

Service Date

10/7/2022

Services Performed

• INSTALLED THEFT DETERRENT TO BATTERY. INSTALLED UNIT CLOSE TO MAIN WIRING HARNESS

 

BRENDA K. gave our service a 5 star review on 10/7/2022

2022 Honda Accord CRM Mitchell1 2022-10-08T22:00:40+00:00

2017 Honda Civic

CRM Mitchell1 2022-09-21T22:02:17+00:00

Mileage

21,442

Service Date

9/20/2022

Services Performed

• CUSTOMER STATES AC ONLY BLOWS WARM AIR. ON HOT DAYS, AIR IS HOT COMING OUT OF THE VENT. ON COOLER DAYS, AIR IS NOT COLD COMING OUT OF VENTS. INSPECTED AND ADVISE. PERFORM AC SERVICE IF NECESSARY
• HAZARDOUS WASTE DISPOSAL (OIL AND FILTER)
• Lubricated and checked chassis. Changed oil and oil filter. Checked air filter and breather filter. Checked all fluid levels and tire pressures. Performed basic safety inspection. Road tested vehicle.
• Inspected front brakes pads & rotors as well as rear brake pads and rotors or shoes and drums for brake condition & measurements. Inspected entire system for leaks. Lining remaining is: Front (9MM) Rear (8MM)
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• EVACUATED, PULLED VACUUM & MONITORED SYSTEM TO CHECK FOR POSSIBLE LEAKS. RECHARGED AIR CONDITIONING SYSTEM PER FACTORY SPECIFICATIONS.

 

ATHA K. gave our service a 5 star review on 9/20/2022

2017 Honda Civic CRM Mitchell1 2022-09-21T22:02:17+00:00

2004 Honda Accord

CRM Mitchell1 2022-09-21T22:02:12+00:00

Mileage

197,254

Service Date

9/20/2022

Services Performed

• HAZARDOUS WASTE DISPOSAL (OIL AND FILTER)
• Lubricated and checked chassis. Changed oil and oil filter. Checked air filter and breather filter. Checked all fluid levels and tire pressures. Performed basic safety inspection. Road tested vehicle.
• Inspected front brakes pads & rotors as well as rear brake pads and rotors or shoes and drums for brake condition & measurements. Inspected entire system for leaks. Lining remaining is: Front (7MM) Rear (6MM)
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________

 

RACHEL D. gave our service a 5 star review on 9/20/2022

2004 Honda Accord CRM Mitchell1 2022-09-21T22:02:12+00:00

2015 Honda Civic

CRM Mitchell1 2022-09-16T22:00:39+00:00

Mileage

55,476

Service Date

9/13/2022

Services Performed

• UNABLE TO VERIFY CUSTOMER CONCERN. DID FIND DOOR FOR CABIN AIR FILTER NOT SECURE. CABIN AIR FILTER IS DIRTY. LOOKED WITH MIRROR INSIDE OF BLOWER FAN ASSEMBLY AND DID NOT SEE ANY DEBRIS. ROAD TEST VEHICLE TWICE TO SEE IF NOISE WOULD OCCUR OVER BUMPS OR DIPS, DID NOT DUPLICATE CUSTOMER CONCERN WITH FAN NOISE AND SPEED. LET VEHICLE IDLE FOR EXTENDED PERIOD OF TIME AND WAS NOT ABLE TO DUPLICATE CUSTOMER CONCERN. REPLACED CABIN AIR FILTER. THERE IS A TICKING NOISE AT LOW SPEEDS, CUSTOMER SAID THAT IS NOT THE NOISE CUSTOMER IS CONCERNED WITH. IF SYMPTOMS REOCCUR, WILL NEED FURTHER DIAGNOSTICS.

 

JENNIE H. gave our service a 5 star review on 9/14/2022

2015 Honda Civic CRM Mitchell1 2022-09-16T22:00:39+00:00

2010 Honda CR-V

CRM Mitchell1 2022-08-02T21:59:35+00:00

Mileage

165,731

Service Date

8/1/2022

Services Performed

• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• -Remove front brake rotors, machine, reinstall front brake rotors. Replace front brake pad linings. Check front brake disc rotor condition. Clean and lubricate brake calipers and slide mechanisms. Road test vehicle.

 

ANGELINA H. gave our service a 5 star review on 8/1/2022

2010 Honda CR-V CRM Mitchell1 2022-08-02T21:59:35+00:00

2005 Honda Odyssey

CRM Mitchell1 2022-07-21T21:59:44+00:00

Mileage

212,003

Service Date

7/18/2022

Services Performed

• AT TIME CUSTOMER SAYS HE HAD TO COAST DOWN TO 35MPH BEFORE HE IS ABLE TO ACCELERATE AGAIN. CUSTOMER SAYS ENGINE STAYS ON WHEN THIS HAPPENS. -Test drove, verified customer concern. Traction control activating on highway. Found bracket that was previously fractured in last inspection has broke and is now missing bolt & nut. Steering rack is not being held stable into vehicle. Steering rack is leaking and has play at both inner tie rod ends (notated at last inspection.) Steering rack bushings are oil soaked and deteriorating allowing excessive movement. Also found vehicle to have bad axle vibration under acceleration and on freeway. -Needs new bracket for steering rack and new bolt & nut. Recommend replacing steering rack due to play and excessive movement in bushings and inner tie rod ends. Recommend replacing both left and right axle shafts due to axle vibration. Will need an alignment once repairs are done due to geometry of steering being changed with new bracket and steering rack. -STEERING RACK – REMOVED & REPLACED – TRANSFERRED OVER OUTER TIE ROD ENDS TO NEW RACK. INSTALLED NEW FLUID. VERIFIED FLUID LEVEL. AFTER REPAIR AND ALIGNMENT. TEST DROVE VEHICLE. STEERING ISSUE IS RESOLVED AND THERE ARE NO LIGHTS ON THE DASH. VEHICLE STILL HAS A SEVERE AXLE VIBRATIONS. RECOMMEND REPLACING BOTH FRONT AXLE SHAFTS TO GET RID OF AXLE VIBRATION. CUSTOMER DECLINED REPAIRS AT THIS TIME
• VEHICLE HAS A SEVERE AXLE VIBRATION. CUSTOMER DECLINED AXLE REPAIR AT THIS TIME.
• FULL DIGITAL INSPECTION
• FLOOR MAT & SEAT COVER IN CUSTOMER VEHICLE
• INSPECT & CLEAN ANY GREASE MARKS AND FINGER PRINTS FROM INSIDE AND OUTSIDE OF CUSTOMERS VEHICLE WHEN DONE WITH REPAIRS
• RESET SERVICE LIGHT IF PERFORMING OIL CHANGE
• WHEEL LOCK KEY LOCATION_________________________________
• PERFORMED FRONT WHEEL ALIGNMENT. ADJUST TO FACTORY SPECIFICATIONS. TEST DROVE VEHICLE TO VERIFY ALIGNMENT.

 

DAVID D. gave our service a 5 star review on 7/20/2022

2005 Honda Odyssey CRM Mitchell1 2022-07-21T21:59:44+00:00